Thank you for shopping with us at Digital Bundler. We are committed to providing high-quality digital products to help you achieve your goals. Please read our Refund and Returns Policy carefully before making a purchase.
1. Overview
Due to the nature of digital products, which are instantly accessible and downloadable, our refund and return policy is limited. We encourage customers to review product descriptions, demos, or any provided free trial versions (if available) to ensure the product meets their expectations before purchase.
2. Eligibility for Refunds
Refunds may be offered under the following circumstances:
Technical Issues: If a digital product is defective or has technical issues that prevent you from accessing or using it as intended, please contact us within 5 days, of purchase for assistance. If our team cannot resolve the issue, we may issue a refund.
Duplicate Purchase: If you mistakenly purchased the same product twice, please contact us with proof of both transactions, and we will issue a refund for the duplicate purchase.
3. Ineligible Refunds
Refunds will not be provided in the following cases:
Change of Mind: We do not offer refunds if you change your mind or decide the product is not suitable after purchase.
Failure to Download: It is the buyer’s responsibility to download the product within the provided access period. Refunds are not provided for failure to download within the allotted timeframe.
Compatibility Issues: It is your responsibility to ensure that your device or system meets the necessary requirements to use the product. Compatibility issues do not qualify for a refund.
4. Refund Process
To request a refund, please contact our support team at [support email address] with the following information:
Your order number or proof of purchase
A description of the issue or reason for the refund request
Our team will review your request and respond within [X business days, e.g., 3–5 business days].
5. Exceptions and Special Considerations
In certain cases, we may offer refunds at our discretion if we determine that there are extenuating circumstances. These will be handled on a case-by-case basis.
6. Contact Us
If you have any questions or concerns about this Refund and Returns Policy, please reach out to our support team at:
Email: support@digitalbundler.com
Phone: 8088301715